TEKLYNX LABELVIEW 10 Basic User's Guide Page 45

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Printing
41
specifications of your printer (refer to the
printer manufacturer’s manual).
In both cases (serial or
parallel):The cable is connected to
the wrong port.
Check the connection.
In both cases (serial or
parallel):The cable is connected to
the wrong port.
Check the connection.
A page is not printed For direct thermal printing: The
print media has been inserted the
wrong way (the print head is
heating the wrong side of the
paper).
Reinsert the media the right way.
For thermal transfer printing: The
ribbon has not been inserted, or
was inserted incorrectly.
Check the ribbon and refit if necessary (refer
to the printer manufacturer’s manual).
The required print mode has not
been selected on the printer.
Check that the print mode (thermal or thermal
transfer) has been correctly selected on the
printer (refer to the printer manufacturer’s
manual) or in the Printer Setup dialog box.
A graphic object
(image, Windows
font, graphic barcode,
etc.) has not been
printed.
The printer is out of memory. Check the Clear memory at next print time
only option; If the problem persists, check the
amount of memory space allocated to images
(on the Images tab of your printer driver).
The printer does not have enough
memory.
Increase the amount of printer memory either
by adding an extra memory card, or by
increasing the RAM (refer to the printer
manufacturer’s manual or check with the
dealer who sold you the printer).
The thermal printer is
jammed
The print media used is not the
same as the one defined in the
Page setup dialog box
(continuous paper or with gap).
Check that the right print media was selected
during page setup: Continuous, With gap.
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